Which Vendors Dominate Enterprise Collaboration?
“The largest enterprise social software vendors still control only a slice of the market.
According to IDC, the enterprise social software market was just shy of $800 million in 2011, which represented 40% growth compared to 2010 and 100% growth compared to 2009. IDC’s definition included companies that “bring enhanced social collaboration capabilities to users who are either inside or outside an organization’s firewall.” That is, they included the vendors of both employee-facing and customer-facing collaboration software.”
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